Legal notice
Support Hours
Monday - Friday, 10:00 AM - 6:00 PM
Sales Price
We plan to use the base price as the sales price (tax included)
Shipping and Handling Fees
Free Shipping
Additional Charges (Other than Product Price)
No additional charges are included in the above information
Product Delivery Period
Delivery typically takes 3-7 days.
Please note that delivery may be delayed due to special circumstances (including, but not limited to, holidays, weather disasters, and important national events).
Payment Methods and Timing
[Payment Methods]
Credit Card Payment (VISA/Mastercard/JCB accepted)
Convenience Store Payment (7-Eleven, Lawson, FamilyMart)
Electronic Money Payment (PayPay/LINE Pay)
Cash on Delivery (Pay in cash upon delivery)
[Payment Timing]
Credit Card/Electronic Money: Immediate payment upon order confirmation
Convenience Store Payment: Please pay in-store within 3 business days of placing your order
Cash on Delivery: Please pay in cash to the delivery person upon receiving your item
Please note that your order will be automatically canceled if the convenience store payment deadline is exceeded.
Return Period
Please contact our customer service by email or phone within 8 business days of receiving your order.
Please note that we will not accept returns without first contacting us.
Refund Policy
Eligible Conditions for Refunds
① Defective or manufacturing defects
② A different product than ordered (misdelivered) was delivered
③ Even if the return is for personal reasons, the product must be unused, unopened, and complete with all accessories.
* The following cases are not eligible for refunds:
Products that are soiled or damaged due to use
Products with accessories lost or damaged through customer negligence
Return requests due to personal preference (e.g., "not as expected" or "size does not fit").
Return Shipping Policy
Shipping Cost Details
When We Cover the Cost
① If the product has a manufacturing defect
② If a different product or quantity than ordered was delivered (misdelivered)
③ If the product was damaged or soiled during shipping
* In this case, we will cover the full cost of round-trip shipping and, if necessary, arrange for payment of the shipping costs.
Customer-Responsible Returns
1. Returns due to customer convenience, such as incorrect size or color selection or a product that is different from what was expected.
2. Returns that are no longer needed after opening (even if unused).
*Return shipping costs are the customer's responsibility and cannot be deducted from the refund amount.
Return Shipping Notes
If you return the product without contacting us, your return will not be processed.
Please protect the product in its original packaging and include all accessories, warranty cards, etc.
We cannot accept products that have passed the return deadline or are soiled or damaged due to use.
Monday - Friday, 10:00 AM - 6:00 PM
Sales Price
We plan to use the base price as the sales price (tax included)
Shipping and Handling Fees
Free Shipping
Additional Charges (Other than Product Price)
No additional charges are included in the above information
Product Delivery Period
Delivery typically takes 3-7 days.
Please note that delivery may be delayed due to special circumstances (including, but not limited to, holidays, weather disasters, and important national events).
Payment Methods and Timing
[Payment Methods]
Credit Card Payment (VISA/Mastercard/JCB accepted)
Convenience Store Payment (7-Eleven, Lawson, FamilyMart)
Electronic Money Payment (PayPay/LINE Pay)
Cash on Delivery (Pay in cash upon delivery)
[Payment Timing]
Credit Card/Electronic Money: Immediate payment upon order confirmation
Convenience Store Payment: Please pay in-store within 3 business days of placing your order
Cash on Delivery: Please pay in cash to the delivery person upon receiving your item
Please note that your order will be automatically canceled if the convenience store payment deadline is exceeded.
Return Period
Please contact our customer service by email or phone within 8 business days of receiving your order.
Please note that we will not accept returns without first contacting us.
Refund Policy
Eligible Conditions for Refunds
① Defective or manufacturing defects
② A different product than ordered (misdelivered) was delivered
③ Even if the return is for personal reasons, the product must be unused, unopened, and complete with all accessories.
* The following cases are not eligible for refunds:
Products that are soiled or damaged due to use
Products with accessories lost or damaged through customer negligence
Return requests due to personal preference (e.g., "not as expected" or "size does not fit").
Return Shipping Policy
Shipping Cost Details
When We Cover the Cost
① If the product has a manufacturing defect
② If a different product or quantity than ordered was delivered (misdelivered)
③ If the product was damaged or soiled during shipping
* In this case, we will cover the full cost of round-trip shipping and, if necessary, arrange for payment of the shipping costs.
Customer-Responsible Returns
1. Returns due to customer convenience, such as incorrect size or color selection or a product that is different from what was expected.
2. Returns that are no longer needed after opening (even if unused).
*Return shipping costs are the customer's responsibility and cannot be deducted from the refund amount.
Return Shipping Notes
If you return the product without contacting us, your return will not be processed.
Please protect the product in its original packaging and include all accessories, warranty cards, etc.
We cannot accept products that have passed the return deadline or are soiled or damaged due to use.